Subscription
Subscription
syncHRony uniquely offers a one-stop-shop for SAP-SuccessFactors HCM subscriptions and services including implementation and integration solutions, BPO managed or shared services and recruitment process outsourcing (RPO).
syncHRony is SAP’s value added reseller of subscriptions for its modular, integrated SuccessFactors suite of cloud-based human capital management (HCM) solutions.
The solutions fall under broader categories: Core HR, analytics, social collaboration and talent. These solutions will work alone or together to make human resources (HR) your business’ effective partner.
SuccessFactors is the leading provider of cloud-based HCM software, which delivers business results through solutions that are complete, beautiful and flexible enough to start anywhere and go everywhere. SuccessFactors’ customers represent organizations of all sizes across a wide range of industries. With more than 20 million subscribers globally, SuccessFactors delivers innovative solutions, content and analytics, process expertise and best practices insights from across a broad and diverse customer base. SuccessFactors solutions are supported by a global partner ecosystem and SAP’s experience and commitment.
Whether you get one solution, many or all of them, your subscriptions will help your company improve its insight and decision-making capabilities from having the right people with the right skills doing the work that is needed and suited for them. Your business will improve its HCM productivity through the following benefits.
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Retain, engage and motivate your employees.
It will be easier to retain and motivate employees who feel they can control their performance, goals and can plan their career working with their manager and the company. Engaged employees are more productive since they are part of the formulation of their goals, work toward these goals they understand, and are aligned with the company’s business strategy.
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Enhance your company’s business execution.
Since the SuccessFactors HCM suite is comprehensive, modular and flexible, you can start with one solution and expand to the other solutions based on business requirements. Finding the right people will improve business results and optimizes both the employees’ and company’s performance.
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Enjoy cost savings and a smooth transition into a period of immediate productivity.
SuccessFactors HCM solution is cloud-based, hence, upfront capital costs are minimized and transition to the solution is hassle-free and not disruptive.
Core HR Solutions
Employee Central
SuccessFactors Employee Central is key to moving the HR function beyond mere automation into providing the capability to deliver results and business impact by capturing employee profiles, organizational and talent data based on a next generation HR system that provides a 360-degree view of the workforce.
Employee Central is comprehensive, user-friendly, intuitive, highly accessible (even through mobile gadgets!) yet is integrated with the talent solutions and provides actionable analytics with easy-to-use reporting tools, over 2000 built-in metrics, benchmarks, and support for trending and drilled-down analyses.
Employee Central also supports collaboration on business goals where individual employees can leverage their data, form groups or networks and share knowledge toward common goals, projects, locations and other interests.
Employee Central provides an enterprise-grade core HR solution to support business units, geographies or cost centers, as required. HR would have the capability to implement job structures and ensure reporting and industry compliance through audit trail history reports, innovative built-in wizards, flexible workflows, and point-in-time reporting.
Employee Central Payroll
SuccessFactors Employee Central Payroll affords organizations the ability to flexibly manage payroll in-house, without costly and complex systems, while reducing payroll-application overhead costs.
Employee Central Payroll is seamlessly integrated as well to benefits, enterprise resource planning (ERP) and time management. SuccessFactors’ partnership with leading payroll providers facilitates integration through the use of pre-built connectors.
Analytics Solutions
Workforce Analytics
SuccessFactors Workforce Analytics delivers actionable, quantitative insights to your executives and top management through essential business and talent information that is easy-to-understand and analyze.
Workforce Analytics will help your business understand what is happening to your workforce, and can improve strategies by identifying leading indicators of organizational effectiveness around which action plans and corporate goals are made.
Executives and managers use Workforce Analytics to find out exactly what they need to know through advanced capabilities such as world-class benchmarks, compelling visualizations and standardized metrics. A few are listed below:
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Metrics and benchmarks.
The world’s most comprehensive and reliable workforce benchmarking database sourced from actual transactional data, not error-prone, self-reported surveys. Consistent definitions and benchmarks can be viewed by job characteristics (including function, tenure or salary) or by gender and age.
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Headlines.
To highlight specific areas of concern, the system constantly mines HR and talent data across the organization to deliver custom alerts and finds hot spots relevant to individual managers.
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Talent flow analytics.
See organizational mobility in one simple visual across workforce segment, location, business unit or job family. Modeling capabilities help managers understand how talent movement affects hiring decisions, cost models, risk management, career-path initiatives and succession plans.
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Analytics workspace.
Operates like a one-stop analyses shop so managers can gain insights and analyze trends across multiple measures with powerful, easy-to-use drag-and-drop interfaces that use statistical methods, such as scatterplots, correlations, regressions, significance tests and multiple comparisons.
Workforce Planning
SuccessFactors Workforce Planning leverages in-depth workforce information and benchmarks to gauge readiness to execute strategies, forecast the impact of business decisions, mitigate risk and take action. Workforce Planning enables your business to gain insight on possible consequences of decisions.
For example, if your business could forecast critical workforce demands and talent/skill/competency gaps, these gaps could be filled more expeditiously. Workforce planning also helps to quantify the impact of workforce decisions by workforce modeling based on data such as head count and turnover rates to help your company prepare for the future.
SuccessFactors Workforce Planning helps your company to gain benefits from the following:
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Making informed decisions through strategic analysis.
Confidently formulate your strategy knowing forecasts are based on credible workforce data from across your organization.
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Mitigating risks through supply and demand forecasting.
Identify the skills and competencies to achieve your growth strategy, and address associated risks and gaps uncovered by workforce projections.
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Optimizing business results through strategy, impact and cost modeling.
Create various model workforce scenarios to understand, quantify and communicate their financial implications with robust “what-if?” financial modeling and dashboards.
Social Collaboration Solution
SAP Jam
SuccessFactor’s primary social collaboration solution is SAP Jam. With SAP Jam, your business will have access to a cloud-based private social network with collaboration, communication and content-creation tools that will enhance employee productivity and teamwork.
Collaboration on business-critical issues is easy—even from mobile devices. Employees can connect to colleagues, customers, partners, vendors and suppliers with applications, information, and processes to drive results.
SAP Jam brings benefits to organizations’ different departments. These are a sampling of these HCM benefits:
Human resources.
Reduced training costs with social learning; streamlined and integrated HR processes with Successfactors BizX platform; shared best practices to drive employee engagement.
Sales.
Shortened sales cycles through social opportunity management and “deal rooms”; better sales opportunity management through SAP Customer OnDemand; strengthened relationships and improved win rates with collaborative customer engagement.
Customer service.
Improved resolution times and customer satisfaction through collaborative case management; contact center metrics and reports with summaries by activity, content consumption, contribution, engagement, and many more.
Marketing.
Social campaign management simplified through program planning, execution, and analysis; keep track of vendors with social vendor management.
Talent Solutions
The SAP SuccessFactors talent solutions cover the range of processes and systems to make best use of a business’ most valuable asset—its people.
From Recruiting from among a pool of applicants to Onboarding those who have just joined the company to Learning which is the continuous process of enhancing the skills and knowledge of your workforce to Performance & Goals to monitor your people and their objectives toward achieving desired business results to Compensation that gives your employees the commensurate income and benefits to satisfy, motivate and retain them to Succession & Development that ensures that your company will always have future leaders and managers to keep your business running smoothly and successfully.
Recruiting
SuccessFactors Recruiting is the first crucial step to building a functioning workforce. It is an important part of the talent strategy to attract and select the best possible candidates for a particular position; then to measure the results of the process.
With hiring becoming more and more competitive, your recruitment process has to be a cut above the rest to attract the best applicants. SAP SuccessFactor’s Recruiting solution provides tools that attract and engage the right candidates. The interactive Recruiting solution helps your company establish relationships and maintain systematic contact with sophisticated automation: SuccessFactors’ award-winning Recruiting Dashboard™.
Applicants do not fall through the cracks as the process is always moving and can be easily checked. The Recruiting Dashboard™ affords HR full visibility to the needed metrics to maximize recruiting funds and enable strategic focus.
Onboarding
SuccessFactors Onboarding creates an end-to-end process that drives better business results by combining the critical yet tactical aspects of onboarding (such as compliance and orientation) with the strategic aspects (such as socialization and connection to the other talent processes).
By guiding HR and hiring managers, immediately empowering new hires and seamlessly linking Onboarding to other important talent management activities before and after it, SuccessFactors approaches onboarding as a strategic process to improve these new hires’ job satisfaction, time to productivity, and first-year retention.
The comprehensive, consistent and personal approach of Onboarding focuses on creating early engagement with the new hire by connecting them with the relevant people and content. New hires become productive employees in a shorter period.
SuccessFactors Onboarding uses tools such as step-by-step wizards for the hiring manager; a dashboard to track progress; and new hire set-up information and orientation. Corporate and legal compliance is even built into the process.
Learning
SuccessFactors is recognized as a leader in Gartner’s Learning and Talent Management “2013 Magic Quadrant for Talent”. SuccessFactors Learning provides a complete learning management system (LMS) that enables your business to develop a comprehensive learning strategy to manage, develop and deploy training.
Training and learning are through a seamless, cloud-based solution that can be adjusted based on learning requirements: from social or informal online communities; to formal, compliance-driven training to external training (external participants include partners, clients, end-customers, resellers, suppliers, contractors, association members, and volunteers).
Learning will be through different styles such as instructor-led training, eLearning, virtual learning, examinations and certifications.
Training is made widely possible through innovative content management, learning analytics and mobile capabilities.
Employees who undergo SuccessFactors Learning will ensure compliance, reduce risk, and improve performance with greater learning adoption and better results.
Performance & Goals
SuccessFactors Performance & Goals is a powerful talent solution that provides an intuitive user experience, and innovative capabilities such as Calibration, Coach Advisor, Goals Library (encompassing over 500 Specific, Measurable, Attainable, Realistic, and Timely [SMART] goals that offer instant recommendations), LegalCheck, Mobile Touchbase, Team Rater/Overview and Writing Assistant.
With Performance & Goals, a business will be able to communicate strategy, focus employees on what matters, and create meaningful individual goals across the organization. At the same time, executives will be able to monitor in real-time progress toward achieving goals and aligning employee activities with organizational strategy; while managers will have the capabilities to reward, measure and tie employee performance to business results, streamline the performance appraisal process, and provide accurate, continuous, meaningful feedback and coaching.
Compensation
Employee pay is one of a business’ biggest expenses, yet most HR professionals and managers tend to calculate compensation without connecting it systematically to performance.
SuccessFactors Compensation solution ties employee pay to business results—that is a business will pay its people based on achievement, making it easier to retain top talent, ensuring fairness, and thus spurring productivity across the organization. With the Calibration feature, managers have instant insight into key compensation and performance metrics, and can make better compensation decisions and give more objective ratings.
SuccessFactors Compensation is a comprehensive, secure, simple and accurate process that supports multiple components such as salary, bonuses and equity awards; has validation checks (Live Metrics) that allow administrators to detect and correct any discrepancies that may occur; and possesses an intuitive, configurable workflow with automated routing and rules. Pre-built reports, that contribute to the simplicity of the process, include Budget Rollups, Discrimination and Legal Compliance, Employee Details, Exceptions and Pay for Performance.
As with the other SuccessFactors processes, Compensation complements talent solutions such as Performance & Goals, and Succession & Development.
Succession & Development
Talent gaps in organizations are constant challenges, whether caused by the departure of an employee or the creation of new positions due to new markets, products or services. Sometimes even people currently at their jobs are not suitable for these, leading to decreases in productivity and subpar performance.
SuccessFactors Succession & Development helps a business prepare and plan for organizational changes, and ensures that there is a pool of employee talent ready to fill vacant jobs, and do current and future work.
Succession & Development operates on many levels. The talent solution helps a company know its workforce through complete information on experience, background, expertise, evaluations and career goals. It also identifies competency gaps among the employees, and helps the company build actionable development plans that will create a talent pool of qualified people. When a company-wide competency-based talent search is done, the right shortlisted candidates are identified, and can be objectively compared against one another.
Among the Succession and Development features and tools are the following:
Succession Organization Chart.
An easy to read visual summary of existing and potential leadership gaps.
Performance-Potential Matrix.
Plots employees along a chart that clearly identifies top and under performers to eliminate talent gaps.
Employee Scorecard.
Vital metrics for each employee in a snapshot.
Succession Lineage Chart.
Visibility into the possible “domino effect if a high-level succession plan is put into action with key indicators such as “bench strength,” “impact of loss,” and “risk of loss.”
Career Development Plans.
Managers and employees can create actionable plans that address competency gaps and career goals using a rich library of nearly 100 competencies including behavioral descriptions.
Calibration.
A visual and highly interactive feature that identifies top performers for succession plans, and ensures accurate ratings across teams, geographies and the entire company.